Title · Texas
Mid-size office losing 40% of inbound calls during peak weeks.
Laura answered every call in one ring. Qualified, routed urgency, scheduled the rest. Voicemail dropped to near-zero by day three.
87%containment rate, week one
All use cases
Title Companies · Use Case
Inbound coverage that never sleeps.
Laura answers every inbound call. Qualifies intent, routes urgency, books the rest. Underwriters and closers stop being interrupt-driven.
The problem
The phones never stopped. Closing weeks made it worse.
Front-desk staff triage what they can. Rest rolls to voicemail. Voicemails sit. Lender follow-ups slip. Deals slip with them. Hiring more receptionists never fixed coverage past 5pm.
The stack
Laura runs the front desk. We run lender outreach.
Laura answers your existing line. Qualifies the caller. Routes urgent ones live, books the rest. Lender outreach runs in parallel, handling the repetitive touches that keep deals warm.
Laura voice agentCRM routingCalendar APILender outreach engine
01
Pick up
Laura answers every inbound call within one ring. No menu trees, no hold music.
02
Qualify
Caller identified, file matched, intent classified. Buyer, agent, lender, or other.
03
Route or book
Urgent escalations transferred live. Routine calls scheduled into the right inbox.
04
Follow up
Lender outreach engine handles the repetitive touches across the closing window.
Scenarios
How it shows up. Four cuts of a working title office.
Title · Closing ops
Lender follow-ups slipping three days past commitment.
Outreach engine ran the lender touches automatically. Status checks, doc requests, payoff calls. Closers stopped chasing.
3d→0dlender follow-up lag
Title · After-hours
Calls past 5pm rolling to nobody.
Laura covers nights, weekends, holidays. West Coast agents never hit voicemail again.
24/7coverage, no hires
Title · Multi-branch
Three branches, three different intake processes.
One Laura, smart routing. By file, by branch, by underwriter. Front desks get unified visibility.
3→1intake processes unified
What moved
87%
inbound calls handled without human handoff
24/7
coverage including nights and weekends
0
unreturned voicemails in week one
Stop losing deals to voicemail
Your title office deserves Laura.
30-minute call. We learn what you are trying to build, you learn how we work. No pitch deck.