Terms. Plain rules of engagement.

By signing a Statement of Work, paying an invoice, or using a deliverable we produce, you accept these terms on behalf of your company. If you do not have authority to bind your company, do not proceed.

VoltarisLabs operates the following services for clients. The active set is defined in your SOW.

• Lead Automation: list build, enrichment, qualification, CRM sync
• Outbound Calls + Inbound Calls: AI voice agents trained on your scripts
• CRM Integration: stitching your stack across HubSpot, Salesforce, and adjacent tools
• Compliance Audit: TCPA, CAN-SPAM, deliverability hygiene reviews
• Visual Content: AI food photography via CraveMode
• Software Development: custom workflows on n8n, OpenAI, Twilio, Supabase

You provide accurate information at kickoff: ICP, contact data, brand assets, system access where required. We agree on a kickoff checklist in week one.

You keep your credentials secure. If your account is compromised, tell us within 24 hours and we will rotate keys, revoke tokens, and review logs.

Use our services lawfully. You may not direct us to do any of the following on your behalf:

• Cold contact lists you do not have a lawful basis to use
• Spam or harassment campaigns disguised as legitimate outreach
• Targeting protected classes for discriminatory purposes
• Bypassing platform terms (LinkedIn ToS, ESP rate limits) at unsafe scale
• Generating photos or content meant to deceive consumers about product identity

You remain the data controller and bear ultimate responsibility for TCPA, CAN-SPAM, GDPR, CCPA, and any other regulation that applies to your outreach and operations.

We are the processor and operator. We build compliance guardrails into the systems we run (DNC scrubs, consent capture, opt-out enforcement, brand-ID disclosure where required) and surface logs on request. If your campaign requirements conflict with safe operating standards, we will say so before we run them.

Engagements are flat monthly retainers or project fees, defined in your SOW. Invoices issued at the start of each billing period, due net 15 unless agreed otherwise.

We do not bill hourly. We do not surface change orders for in-scope iteration. Out-of-scope work gets a separate SOW with its own scope and fee.

Late invoices accrue 1.5% per month after net 30. Two missed invoices pauses the engagement until reconciled.

You own everything we produce for you: lists, sequences, code, sites, photos, workflows, dashboards. Source code is delivered into your repos. Hosting and APIs run on accounts you own where practical.

We retain rights to our underlying tooling: shared templates, workflow scaffolds, internal libraries used across engagements. We do not retain rights to your data, your brand assets, or anything we built specifically for you.

Either party may terminate with 30 days written notice. Fees through the notice period remain due.

On termination, we hand off active campaigns, sequences, lists, dashboards, recordings, and source code within 14 days. You can leave with everything we built.

Total aggregate liability is capped at fees paid in the 12 months preceding the claim. Neither party is liable for indirect, consequential, or punitive damages.

This cap does not apply to gross negligence, willful misconduct, or breaches of confidentiality.

Contract questions, SOW change requests, or dispute escalations go to the email below. We respond within two business days.